Terms and Policies
Terms and Conditions
https://www.iubenda.com/terms-and-conditions/92299782
Effective Date: 13/01/2025
Welcome to Multilinguals, a manual translation service provider in the UK. By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with these terms, please do not use our services.
- Services Offered
1.1 We provide manual translation services for various documents and industries.
1.2 Our translations are conducted by human linguists, ensuring accuracy and cultural relevance.
- User Obligations
2.1 You agree to provide accurate, complete, and lawful documents for translation.
2.2 You warrant that the content provided does not violate any copyright, confidentiality, or other legal rights.
2.3 You are responsible for obtaining any permissions required for us to translate your materials.
- Pricing and Payment
3.1 Our prices are based on word count, complexity, language pair, and turnaround time.
3.2 A quotation will be provided prior to the request before starting the project, and payment must be made as per the agreed terms.
3.3 We reserve the right to charge additional fees for urgent or complex translations.
3.4 Payments must be made through our approved payment methods. Non-payment may result in delays or cancellation.
- Delivery Policy
4.1 Translations will be delivered within the timeframe specified at the time of order confirmation.
4.2 Delays due to unforeseen circumstances will be communicated promptly.
4.3 Completed translations will be sent via email.
- Confidentiality
5.1 Multilinguals prioritizes the confidentiality of your documents and employs secure practices to protect your data.
5.2 We will not disclose your materials to third parties unless required by law or with your explicit consent.
- Accuracy and Revisions
6.1 While we strive for accuracy, translations may vary depending on language and cultural nuances.
6.2 Revisions are included in the service price, but substantial changes may incur additional costs.
- Liability
7.1 Multilinguals is not liable for damages arising from the use of translated materials.
7.2 Our liability is limited to the fees paid for the specific service in question.
- Intellectual Property
8.1 All translated materials become your property upon full payment.
8.2 We retain the right to use non-confidential materials for training or promotional purposes, only with your consent.
- Cancellation and Refunds
9.1 Cancellations must be made in writing before work commences.
9.2 Refunds will be considered only if no work has been started or if we fail to deliver the service as agreed.
9.3 Partial refunds may apply if the cancellation occurs mid-project.
- Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
- Amendments
We reserve the right to amend these Terms and Conditions at any time. Changes will be effective upon posting to our website.
Privacy Policy
https://www.iubenda.com/privacy-policy/92299782
Cookie Policy
https://www.iubenda.com/privacy-policy/92299782/cookie-policy
Effective Date: 13/01/2025
Multilinguals respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
- Information We Collect
1.1 Personal Information: Name, email address, phone number, and payment details.
1.2 Document Information: Content provided for translation.
1.3 Usage Data: IP address, browser type, and website usage statistics.
- How We Use Your Information
2.1 To provide translation services.
2.2 To process payments and send invoices.
2.3 To communicate with you regarding your project.
2.4 To improve our website and services.
- Data Sharing
3.1 We do not sell or rent your personal information.
3.2 We may share your data with trusted third-party service providers for payment processing or secure storage.
3.3 We may disclose your information if required by law or to protect our rights.
- Data Retention
We retain your data for as long as necessary to provide our services or comply with legal obligations.
- Your Rights
5.1 You have the right to access, update, or delete your personal data.
5.2 You may withdraw your consent for data processing at any time.
5.3 To exercise these rights, contact us at info@multilinguals.co.uk.
- Cookies
We use cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
- Security
We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, alteration, or disclosure.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
- Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
- Contact Us
For questions or concerns regarding this Privacy Policy, contact us at:
Multilinguals
Email: info@multilinguals.co.uk
Phone: 02080642797
By using our website and services, you consent to these Terms and Policies.
